Register - Rochdale Borough Council

1Your details
2 Your address
3 Complete

* indicates a required field

First name *

Last name *

Email *

Contact number *

The contact number I have given is my *

Home number
Mobile number
Work number

Password *

Confirm password *

Your password must:

be at least 8 characters
contain at least 1 uppercase character
contain at least 1 lowercase character
contain at least 1 number
contain at least 1 special character (e.g., !,@,£,$,&)
password and confirm must match

To register for an account, please search for your address by entering your postcode below.
You can register for an account if you are not in the Rochdale Borough Council area, but some services will be unavailable to you.

Enter your postcode, for example OL16 1XU, then select your address

No addresses were found please amend your search and try again

Select address

Please select your address from the list

Address 1

Address 2

Address 3

Address 4

Address 5

Address 6

Postcode

How we use your MyAccount information - your information will be used to deliver the service you have requested and for planning purposes to improve how these services are delivered to you in the future. We may occasionally need to contact you to update our records.
The council's privacy policy gives more detail on how your information may be used.

You MUST tick this box to register for MyAccount. By registering, I confirm that I accept the terms and conditions and have read the privacy policy *

Please tick this box if you would like to receive notifications and updates on services from Rochdale Borough Council

Please enable javascript to register for MyAccount

Updates

Council Tax e-Billing

Sign up for e-Billing to receive and view your Council Tax bills electronically instead of through the post.

More about e-Billing

MyAccount

MyAccount is your online customer account. It's a faster, safer and more flexible way to access council services. We launched the site in March 2016 and are regularly updating it with new services.

Council Tax services include:: Set up or amend your Direct Debit details; View or change your instalment plan; Report a change of address; Check your Council Tax band; Apply for a single person discount; Check your Council Tax balance; Sign-up for e-Billing

Benefit services include:: Check your benefit entitlement; View benefit payments; Report a change of circumstances

Help

If you've any problems using your MyAccount please report them using our contact us form.

Feedback

We're continuously making changes to the MyAccount section of the website and welcome your feedback to help improve it. Please leave your feedback using the contact us form.

Frequently asked questions

What is MyAccount?

MyAccount is a simpler and more secure way to access a range of council services online in one place using your username and password. The site is regularly being updated to deliver new online services.

How does it work?

When you register for your MyAccount you can use this single set of sign-in details to access a growing number of council services. You will be able to use your MyAccount to update your official records, pay Council Tax, report issues and more so it's important that we're able to confirm you are who you say your are. To ensure this, you need to need to make sure you enter your name as per your passport, birth certificate or GP (NHS) record. This helps to ensure that your account belongs to you and only you. This makes it easier to ensure no duplicate records or fraudulent applications are created in your name.

What happens if I forget my password?

If you forget your password, click on the 'Forgot password' link from the MyAccount home page.

Can I change my password?

Yes, you can change your password at any time through the My details section on the 'MyAccount home page'.

How do I cancel my account if I no longer want it?

To cancel MyAccount you’ll need to email myaccount@rochdale.gov.uk with your email address and full postal address, requesting your account be cancelled.

How secure is MyAccount?

Your MyAccount has been carefully designed to make it safer for you to access council services and keep you in control of your personal information. When you register for a MyAccount we crosscheck the information you provide to ensure nobody else can create a fraudulent account in your name. For extra security, you'll need to further verify your account before being able to access certain services online. This adds an additional layer of security to the system.

Will you ever ask for my username or password?

We will never ask for your sign-in details by email, phone or in person. If a person or organisation asks for your username or password it may be a 'phishing' scam. To keep your account secure, never share your sign-in details with anyone and ensure you sign out when you're done.

MyAccount registration